Launching a full medical service in four months
Fusion companies involved
Design & Development
How can a family-owned company lead the way in digital services? This is the question Finnish health care provider Aava set out to answer with Reaktor. Together, they identified new ways of thinking about the business, and driving wholesale change.
Digitizing health services is increasingly becoming a crucial element for health companies operating in a more and more competitive market. Digital apps not only provide a better service for existing customers, but also open opportunities for acquiring more diverse business. This was the case and motivation for Aava, and what they went on to achieve.
As Aava did not have any pre-existing digital medical functionalities on mobile platforms, designing the service was nearly a blank slate (hinging on a few existing system dependencies). Reaktor deployed three designers, and the project kicked off with a four week design sprint. Developers came on after a few weeks, with Aava bringing on three devs and Reaktor two.
The designers and engineers worked hand-in-hand – when devs started working on a new feature, designers jumped on to go through the initial concept designs and iterate as the devs were building them. The agile collaboration enabled the teams to move exceptionally quickly, tackling even more complex challenges such as building out the decision tree that would function as the symptoms motor pre-diagnosing patients.
Creating a power team
Four months later, an end-to-end medical service app, including a custom built chat feature and a symptoms motor for pre-diagnosing patients, was released.
A power team, build from Fusion Ecosystem companies Reaktor and New Things Company, brought an idea to launch in just four months. And that has now resulted in Aava serving up to 15 customers per hour compared to the conventional 15 minute slots as well as more flexibility for the doctors and lower friction for seeking medical assistance for patients.
Read more about the case.
Increase in customers per hour served
Product management for alignment and nailing sprints
Design and development of a custom chat feature
Front and backend development, building a native app
End to end design
Nightingale Health is a company specialised in preventative health. The ground-breaking Livit app was created together with their and our experts to give people a chance to maximise their Healthy Years and help prevent future diseases through home blood test kits. The lesson learnt; life is a gift and cooperation with Fusion Ecosystem makes you go far, further than you even thought.