Branded e-commerce
Client
Reima
Fusion companies involved
Adventure club
The beef
Branding, Design, Development
Reima, a global player, sought to enhance their e-commerce operations to meet evolving market demands. They partnered with Adventure Club, a Fusion company, to build a tailored online store solution.
The task
As a global player, Reima had already laid a great foundation for their e-commerce. However, with growing markets and expanding customer expectations came new requirements, for which there was no ready-made solutions. To bridge these gaps a unified approach was needed, and so Adventure Club, a Fusion company, collaborated with Reima to built a new online store solution for them.
The solution
A brand-driven e-commerce, co-created with customers
Adventure Club’s team began to form the design direction by robust insight gathering. Combining existing data with both qualitative and quantitative research, they were able to form a clear design vision reflective of business, customer and technological needs alike. This vision directed the principles and drivers for any future development work. Based on this, their team designed customer experience flows and mapped out comprehensive customer journeys to ensure a seamless and engaging shopping experience. Leveraging a robust design system and a well-thought-out information architecture.
Headless Shopify architecture
The new online store was implemented based on a Headless architecture, utilizing modern JavaScript tools and frameworks. The development work was carried out in phases to better address the needs of different areas and to ensure a smooth transition. Customer centricity remained at the core of the design work, as they solved design challenges together as well as rigorously tested their designs with the customer. This practice ensured that the platform not only meets, but actually exceeds the expectations of Reima’s diverse and global customer base.
Case originally introduced on Adventure Club’s site.
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